02/09/2009
Dear Adam,
I just wanted to extend our deepest gratitude for the very timely and wonderful service your team has given us. All you guys rock!
Joann V.
Sundt Construction, Inc. - Federal Division
10/29/2008
I wanted to let you how pleased I am and the office is with your outfit and team.
It is 5:12 and this is not the first time that drawings have been delivered after hours to help us make a deadline or submittal the following day. Your team is always pleasant and helpful on the phone and honest weather it’s what I want to hear or not. Barry N. was the gentleman that just dropped off the drawings and Chris W. called to make sure we were going to be here later to get the drawings. That is a stand up team! I believe that the other gentleman that delivers during the day is Bob. My apologies if that is incorrect. I would like to pass on that he is always polite and friendly when he is in the office and very professional.
Please feel free to contact me if you have any questions or concerns. Our team could not be this successful without yours!
Thank you again.
Matt Y.
Young Design Corp.
8/20/2008
Thank you very much for straightening this out. I really appreciate your time and follow up.
Please forward this to your boss as you deserve a KUDOs. It seems that the phrase ‘customer service’ is something of times long past and when it actually re-occurs it is not recognized enough.
Your superior’s need to know that it actually does happen and that you are the one that still knows how.
Thank you again.
Stan H.
Lead Designer
DCS-Wasserstrom and Sons.
7/24/2008
Dear Mr. Nasser:
GDA Southwest LLC has been a ScottBlue (formerly Advance Reprographics) for over 20 years. We use their services exclusively for all our outsourced printing, scanning, plotting, and color work. ScottBlue also is our one and only courier service. Needless to say, they provide outstanding service, quility control, and customer care. They are consistently able to meet impossible deadlines with accuracy and attention to detail. We have alwasy found ScottBlue to be the best value for our money.
P.J.
Gromatzky Dupree & Associates Sothwest LLC
7/24/2008
Dear Steven:
Scott Blue has provided The Planning Center with excellent customer service over the years. We count on them to help us maintain the highest standards of graphic quality in our documents and exhibits. They cheerfully respond to rush orders and always do their best to meet our deadlines while meeting or exceeding our expectations. We truly consider them a partner in building the success of our firm. We look forward to working with you on future projects.
Linda S.
The Planning Center
7/24/2008
To Whom It May Concern:
BWS Architects has used the service of Scott Blue almost exclusively for the last five years. They are reliable, prompt and the staff is always pleasant and helpful. We have utilized their large scale plotting services for construction documents, standard document printing, and special color printing both large and standard scale for marketing purposes and their digital transfer services. We often need complex projects completed on very short notice and they work diligently to meet these challenging deadlines. We enjoy working with Scott Blue and would highly recommend them for reprographic needs.
Robin S.
BWS Architects
7/02/2008
I just want to thank whoever processed Order # -------- for me yesterday and/or this morning. It could’ve been a confusing order but it came back perfectly and 5 ½ hours early. The invoice says it was opened by Conrad so maybe he’s the appropriate person to receive the thanks.
Either way, I know incorrect orders get most of the attention so I want to pass along some thanks.
Nick H.
Trillium Residential, LLC
6/05/2008
Hello
I am Diane , Estimating Coordinator for Rummel Construction, Inc. and I wanted to take the time to let you know how happy we are with your services. From the first contact with Dwight setting us up with Barry and the Scottsdale store it has been professionalism above and beyond normal service. They go out of their way to meet our orders no matter what it takes; I know that Barry himself has worked well past hours to make sure this is done. I am changing over more and more of our needs to your company due to the way we are treated and the service offered. In addition to ordering plans, etc from you we have ordered mounted core boards, Kip and Cannon plotter supplies and will look into you taking our service contract when it renews. We are checked with in a nice regular manner without being overbearing and I really like that.
Also the recycle pickups are working well and another way that Scott Blue is offering more useful services to your clients.
Thank you for your assistance on this matter and if there is anything further you need please let me know.
Sincerely,
Diane V.
Rummel Construction, Inc.
3/26/2008
Bob,
Just wanted to let you know Barry Nurse at the Scottsdale store has jumped through some hoops for us lately to meet short deadlines and provided quality printing service.
Regards,
Mark W.
biltform architecture group of companies
3/08/2008
Karen,
I would like to take this opportunity to commend the staff who worked on the above orders of which I received back today.
This was another massive job that not only was done perfectly but done in a highly professional manner. All boxes were labeled easily so we could start our “assembly line” of putting the bid packages together. It is EXTREMELY helpful to us when timing is of the essence, that we don’t have to worry about going through thousands of drawings trying to figure out what is what.
Please pass this email on to everyone who worked on these orders and convey our appreciation for another excellent job.
Pam S.
SRP/Major Projects
2/26/2008
All,
Thanks for the extra efforts and the attention to detail in expediting the completion of this job. I spoke with Brad, and he is very
appreciate.
Bob/Paul,
This job was submitted after COB yesterday and sent to ScottBlue this AM for print, lamination and cutting. It was completed and returned to us at noon so we could FedEx to Tucson.
Great teamwork and effort in getting the job done!
Thanks all.
Mary F.
Boeing
2/06/2008
Scott,
Thanks for the Assist!
Thank you for always taking my calls and helping everything to run smoothly! You and Jim in Plawell make my job so much easier.
Once again, your the Best! I look forward to a continued business relationship with you in the future.
Tracy L.
1/17/2008
Dear Corey (and Barry):
I want to take this opportunity to thank you for your work yesterday. This is the first time I've utilized your services, and I must say I was quite impressed and pleased.
I didn't think that you would be able to provide us with a scanned PDF of the site plan we had mounted on foam core yesterday within such a short timeframe, but you did it! Not only that, but you also made 20 color copies for us, and all with a courteous and friendly attitude. Because of you, we had what we needed for our meeting yesterday evening.
I will definitely keep you in mind for future jobs. Keep up the good work and thank you once again for delivering what you promised!
Margarita G.
Niche Residential, LLC